Shipping policy
Shipping Policy
Thank you for shopping with Rustic ivory boutique! Below you’ll find important information about our shipping process.
Processing Time
All orders are processed within 4–8 business days (excluding weekends and holidays). Once your order is processed, it will be shipped out promptly.
Please note that during high-demand periods, processing times may be slightly extended.
Shipping Time
As a dropshipping boutique, we work with international suppliers. Estimated delivery times are:
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United States: 7–15 business days
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International: 10–20 business days
Shipping times may vary depending on your location and external factors.
Shipping Costs
Shipping costs are calculated at checkout unless otherwise stated. We may offer free shipping promotions from time to time.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 4–8 days for tracking information to update.
Delays
We are not responsible for shipping delays caused by:
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Customs clearance processes
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Carrier delays
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Weather or natural events
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Incorrect or incomplete shipping addresses
We appreciate your patience and understanding.
Incorrect Addresses
It is the customer’s responsibility to ensure that shipping information is accurate. If an incorrect address is provided, we are not responsible for lost packages.
Lost or Stolen Packages
Once your order has been shipped and marked as delivered, we are not responsible for lost or stolen packages. Please contact the shipping carrier directly for assistance.
Split Shipments
Since we work with multiple suppliers, your order may arrive in separate packages at different times.
Customs, Duties & Taxes
International orders may be subject to customs fees, import duties, or taxes. These charges are the responsibility of the customer.
Contact Us
If you have any questions about your order or shipping, please contact us at:
📧 support@rusticivory.com.
By placing an order with us, you agree to this Shipping Policy.